Privacy policy

1 Responsibility

Responsible for data processing is

GLS Logistik GmbH & Co. Dental Handel KG (“GLS”),
Falderbaumstr. 7b
34123 Kassel
Phone +49 (0) 561 589 87 – 0

You will find further information and contact options in the imprint of this website.

2 General purposes of data processing

GLS uses personal data for the operation of the website and for the purpose of processing the resulting contacts, requests from customers and interested parties, as well as the contractual relationships that arise.

3 What data we process and why we do it

3.1. Hosting and access data

We collect data to deliver our website in the correct format and to improve the structure and user-friendliness of our website. This may include information about which browser was used, which subpages were visited, the referrer (the website from which you accessed our offerings), the date and time of the page view, the device used (such as: mobile device or computer), the screen resolution used and similar data.

The login data you enter on our website and the IP timestamp at the time of login are stored and can be used for identification purposes in the event of suspected misuse. Furthermore, this data will not be merged with other personal data.

Insofar as we use access data to improve our offer (analysis of user behavior, identification of problems with the use of the site, etc.), the data is used in aggregated form and is not assigned to specific individuals.

The legal basis for data processing in these cases is our legitimate interests as outlined above, Art. 6 (1) f) DSGVO.

3.2 Data for the fulfillment of contractual obligations

We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is necessary for the conclusion and performance of the contract.

The deletion of the data takes place after the expiration of warranty periods and legal retention periods. Data linked to a user account (see below) will in any case be retained for the duration of the management of this account.

The legal basis for processing this data is Art. 6 (1) b) DSGVO, because this data is needed so that we can fulfill our contractual obligations to you.

3.3 Contacting us

If you contact us, for example by contact form, email or telephone, the data necessary for processing the contact will be processed by us. For this purpose, an entry may also be made in our computer systems.

We delete this data when it is no longer required and there are no legal retention periods to the contrary.

The legal basis for this data processing is the implementation of pre-contractual measures that take place in response to your request or, if you are already our customer, the implementation of the contract, Art. 6 para. 1 b) DSGVO.

4 Third-party content or content delivered via third parties that we embed

4.1 Youtube

We integrate videos into our website using the platform “Youtube”. In this way, we can display video content on our website.

The videos are integrated in the so-called “no-cookie” mode, so that no information is transmitted to Google or Youtube when our website is simply loaded.

However, by calling up a video, a connection is automatically established between your browser and the provider. In the process, a cookie is set by YouTube and personal data may be transmitted.

The provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. More information on data protection by Google can be found in the corresponding privacy policy:

5 Storage period, deletion and blocking of data – General information

5.1 Unless separately stated for individual data, we will delete data when and insofar as they are no longer required to fulfill their intended purpose.

5.2 In some cases, the legislator stipulates the retention of data, for example in tax or commercial law. In these cases, we only continue to store the data for these legal purposes but do not process it in any other way and delete it after the legal retention period has expired.

6 When we pass on data

6.1 We do not sell or market personal data to third parties. Personal data will only be passed on if we have your express declaration of consent, if the transfer is required by law, if it is in our legitimate interests, or if the fulfillment of contractual relationships between you and us makes the transfer necessary. This applies in particular to companies that we use to fulfill our contractual obligations, such as logistics partners.

6.2 We do not transfer data to non-EU countries. However, please note the information on third-party content that is integrated on the website and through which data may be transmitted.

7 How we use cookies

We use cookies to optimize and personalize our website. Cookies contain an identifier that can be read by our website and allows us to associate your browser. This allows us to distinguish you from other users. We use this technology, for example, to deliver personalized content.

You can influence the handling of cookies by setting your browser accordingly. For example, it is possible to accept cookies in general or in relation to each individual case, or to reject them in general. For more information on these settings, please refer to the documentation of your browser.

Certain offers on our site require the use of cookies, for example to store your personal settings. If such cookies are not accepted by the settings of your browser, this may negatively affect the functionality or convenience of using our website.

8 How we ensure data security

We protect the security of your data. To this end, we take extensive technical and organizational measures. In particular, your information is encrypted during transmission from the device you use to our systems.

9 Your rights as a person affected by data processing

According to the applicable laws, you have various rights regarding your personal data. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address mentioned in section 1.

Below you will find an overview of your rights.

9.1 Right to confirmation and information

You have the right to receive clear information about the processing of your personal data.

In detail:

You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request from us free information about the personal data stored about you, together with a copy of this data. Furthermore, you have the right to the following information:

the purposes of processing;
the categories of personal data processed;
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations;
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
the existence of a right to obtain the rectification or erasure of personal data concerning you, or to obtain the restriction of processing by the controller, or a right to object to such processing;
The existence of a right of appeal to a supervisory authority;
if the personal data is not collected from you, any available information about the origin of the data;
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for you.
If personal data are transferred to a third country or to an international organization, you have the right to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.

9.2 Right to rectification

You have the right to request that we correct and, if necessary, complete personal data concerning you.

In detail:

You have the right to demand that we correct any inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

9.3 Right to erasure (“right to be forgotten”).

In a number of cases, we are obliged to delete personal data relating to you.

In detail:

Pursuant to Article 17(1) of the GDPR, you have the right to request that we delete personal data concerning you without undue delay, and we are obliged to delete personal data without undue delay if one of the following reasons applies:

The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
You revoke your consent on which the processing was based pursuant to Art. 6 (1) p. 1 a) DSGVO or Art. 9 (2) a) DSGVO and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
The personal data has been processed unlawfully.
The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
The personal data has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.
If we have made the personal data public and we are obliged to erase it in accordance with Art. 17(1) DSGVO, we shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers who process the personal data that you have requested them to erase all links to or copies or replications of that personal data.

9.4 Right to restriction of processing

In a number of cases, you are entitled to request that we restrict the processing of your personal data.

In detail:

You have the right to request us to restrict processing if one of the following conditions is met:

the accuracy of the personal data is contested by you for a period of time which allows us to verify the accuracy of the personal data,
the processing is unlawful and you have refused to erase the personal data and have instead requested the restriction of the use of the personal data;
we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims; or
you have objected to the processing pursuant to Article 21 (1) DSGVO, as long as it has not yet been determined whether the legitimate reasons of our company outweigh yours.

9.5 Right to data portability

You have the right to receive personal data concerning you in machine-readable form, to transmit it, or to have it transmitted by us.

In detail:

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that

the processing is based on consent pursuant to Art. 6 (1) p. 1 a) DSGVO or Art. 9 (2) a) DSGVO or on a contract pursuant to Art. 6 (1) p. 1 b) DSGVO and
the processing is carried out with the help of automated procedures.
When exercising your right to data portability pursuant to paragraph 1, you have the right to obtain that the personal data be transferred directly from us to another controller, insofar as this is technically feasible.

9.6 Right of objection

You have the right to also object to lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing are not overriding.

In detail:

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6 (1) sentence 1 e) or f) DSGVO; this also applies to profiling based on these provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If personal data are processed by us for the purpose of direct marketing, you have the right to object at any time to processing of personal data concerning you for the purpose of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.

9.7 Automated decisions including profiling.

You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you.

Automated decision-making based on the personal data collected will not take place.

9.8 Right to revoke a data protection consent

You have the right to revoke consent to the processing of personal data at any time.

9.9 Right to complain to a supervisory authority

You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you is unlawful.

10 No automated decision making

Automated decision-making based on the personal data collected on this website does not take place.